Phone Numbers Support Other Contact Information

Austin, Texas:

Dallas, Texas:

Toll Free (US):
1.877.99.THRAX (84729)
(Within North America)

Customer Support Portal:

Customer Support:

Sales: or call your local office.

Managed Services Product Support:
For customers who subscribe to the Managed Services product and wish to contact the Help Desk, please request your help desk toll-free phone number from your account manager or

General Information Requests:

Hours of General Operations:
Monday through Friday 09:00 A.M. - 05:00 P.M. CST

Closed Saturday and Sunday, We observe standard U.S. holidays.

For after hours, weekend or holiday service, contact your account manager for instructions on how to get service.

Human Resources: